FAQ

HOW CAN I PLACE AN ORDER?

For all orders, please email us at info@carleyandcarlisle.com. Our website currently does not accept online orders, but we are working on this and will be happy to help you with anything you need!

WHO IS CARLISLE?

When my parents were choosing my name, they heard a Carly Simon song, which reminded them of my grandfather’s favourite cousin named Carlisle, or Carlie for short. She is now 92 and still runs a farm in Arkansas. My parents ended up calling me Carley, with 'Little Miss Carlisle' as my own nickname. This company is a big part of me and my life so its name reflects mine!

RINGS

Carley & Carlisle rings are handmade in Canada with sterling silver and vermeil gold spacer beads, with a variety of centres including Swarovski crystals, Pavé rhinestone beads, and opaque Czech Crystals. One size fits all, but if you have a special request, please ask!

NECKLACES

Our flower girl necklaces are made in shades of white but we can also customize them by adding color if you’d like. They are all handmade in Canada. We use 22-24mm acrylic beads – solids, pearlized, pave, clear – accented with a 40mm diamond drop pendant.

CUSTOMIZATION

Should the colour or style you desire not be available or on our website, please email us so we can work on custom pieces for your wedding. Similarly, if you have any special requests about sizing or length, let us know and we will do our best to accommodate your needs.

CARE & CLEANING

We recommend that you remove your ring when washing hands and avoid contact with water. The silver rings use sterling silver spacer beads and can be polished with a polishing cloth if necessary. Rings are best stored in a small bag or box to keep them in sparkling condition.

SHIPPING & LEAD TIME

When you place an order with us we hand make the products especially for your order. Please leave us a minimum lead time of 3-4 weeks prior to the date of your wedding or when you need the items. If you need a product sooner, please contact us and we will do our best to accommodate your needs.

WARRANTY

We guarantee our rings for one month; if there is any problem within the first month please contact us. Remember the rings are made with elastic – it stretches but as with any elastic there is a limit! We will restring at any time if you send something back to us, for the cost of return shipping. The little girl necklaces are strung on wire, but they are not play toys. Remind your little princesses that this is jewelry to wear, not to tug on!

CONTACT

info@carleyandcarlisle.com